Shipping Policy
Thank you for shopping with us! Below is our detailed shipping policy for your convenience.
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UK Shipping
We offer standard UK shipping for all our products, including Welcome Boards, Nikkah Certificates, and Invitations. Your items will be shipped via Royal Mail or DPD, depending on the product type.
Estimated Delivery Times:
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Processing Time: Please allow up to 1 week for your order to be processed before dispatch.
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Delivery Time: Once dispatched, delivery can take up to 1 week to arrive at your destination.
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Worldwide Shipping
We also provide worldwide shipping to most countries. All international orders are shipped with tracking, and you will receive the tracking details via email once your order has been dispatched.
Estimated Delivery Times:
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Processing Time: Please allow up to 1 week for your order to be processed before dispatch.
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Delivery Time: Once dispatched, international delivery can take up to 2 weeks to arrive, depending on the destination.
Urgent Orders: If you need your order more urgently, please contact us at hajra.art@hotmail.com before placing your order. We can arrange express shipping and a faster turnaround time where possible.
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Customs and Import Duties
For international orders, please be aware that customs fees or import duties may apply once the shipment reaches your country. These charges are the responsibility of the recipient and vary by country. We recommend checking with your local customs office for more information.
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Changing Shipping Address
If you need to change your shipping address, please contact us at hajra.art@hotmail.com within 1-2 days of placing your order. We will do our best to accommodate changes, but please note that after this time, it may be too late to modify the shipping address.
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Delivery Delays
While we strive to deliver your items promptly, there may be unavoidable delays, especially during busy periods. In such cases, your order may take a few extra days to arrive. We appreciate your patience and understanding.
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Lost Parcels
If you believe your parcel has been lost in transit, please do not hesitate to contact us at hajra.art@hotmail.com with your order number. We will promptly investigate the issue and work towards a resolution.
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We appreciate your custom and are here to ensure your shopping experience is as smooth as possible. Thank you for choosing us!
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